Returns & Exchanges
At GLOWWA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for products in their original condition. If your order doesn't meet your expectations, our streamlined return process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is unused.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.